Company Background
Always ask who owns the company and whether there have been any recent ownership changes. A long-standing reputation doesn’t mean much if the business was recently sold to new owners with different priorities. Be inquisitive and make sure you know exactly who you’re buying from.
Door Suitability
When evaluating manufacturers, request proof of experience—specifically at least 10 hangar doors larger than the one you intend to purchase. Ask for multiple references and photos of those projects, and be sure to follow up with the references directly. This helps you get unbiased feedback on the manufacturer, the installation quality, and the long-term door performance.
Engineering Blueprints
Stamped engineering drawings, signed by a P.E. licensed in the state of installation, are sometimes mandatory for hangar door permitting. If these aren’t included in your quote, you could face delays and a costly change order later— so confirm this upfront.
Door Installation
Only a tiny percentage of hangar door manufacturers have their own installation division. Most outsource installation to third-party contractors. Approach those situations with caution. Remember: a hangar door is only as good as its installation. The best design in the world can fail if installed incorrectly.
Warranty Coverage
Our hardware warranty extends a full 25 years, far exceeding the typical 1–5 year warranties offered by most manufacturers. This longevity reflects our confidence in the strength and reliability of our components—and our commitment to supporting clients long after installation.
Warranty Protocol
Research how warranty service is actually handled. Some manufacturers will not travel out of state to fix a problem unless all other options have been exhausted, leaving you with a door that is troublesome—or inoperable—in the meantime. Ask for evidence that their warranty includes dispatching an authorized technician within a reasonable timeframe.