Ask who owns the hangar door company and how long have they been the owner? Know who you’re buying a hangar door from – it’s important to feel confident that they are going to be there for you in the future to fulfill all of the warranty obligations.
If you’re visiting AeroDoor you are probably looking for a large hangar door. When talking to hangar door manufactures ask for evidence of at least 15 hangar doors that exceed the size you are looking to buy yourself. Don’t be afraid to ask for references and photos of these doors, so you can get an unbiased angle on the company and their door.
We touched on engineering already but it applies here too. Your hangar door order should include blueprints which have been signed and sealed by a licensed professional engineer (P.E.) in the state your door is being installed. This is really important. A door drawing signed and sealed for Kentucky is not designed to meet the structural design requirements of a hangar door that’s actually being installed in South Florida.
Ask about the warranty. There should be a warranty for the electrical portion of the door and a separate one for the workmanship. The door manufacturer might say they are the same but qualify for peace of mind.
Ask what the lead time is from date ordered to date delivered. We explained earlier that hangar doors are made to order – they aren’t pre manufactured and sat on a shelf waiting to be shipped out. If there’s no lead time ask yourself why.
Ask about installation. The installation of a hangar door is not for the inexperienced. If the hangar door manufacturer isn’t prepared to install the door system ask yourself if the risk of having a 3rd party installer is a risk. Shoddy hangar door installation will lead to a long line of seal and operation issues.
Final point is warranty. Ask about the protocol for warranty issues. In a country as large as America it’s critical before paying a door deposit that you understand how a hangar door manufacturer handles warranty and service calls. If they don’t provide written guarantees to send an authorized representative then that should raise a red flag.